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Return Policy(USA Only)
2017/04/20

Return Policy

 

General Policy
SST&C wants you to be pleased with your purchase.  If you are not completely satisfied with your purchase for any reason, we will gladly accept a return or exchange of saleable merchandise in original condition within 30 days of purchase date accompanied by an original receipt.  Item must be returned UNWORN, UNWASHED, UNALTERED, UN-PERFUMED or DEFECTIVE with all original tags attached.

 

Condition for Returns:

  • The refunds meet all return criteria will be equal to the amount of the price paid and in the original form of tender.
  • Returns and Exchanges that DO NOT meet All Return Criteria are subject a PARTIAL REFUND, or denial.
  • Returns and Exchanges WITHOUT original receipt will be credited PARTIAL REFUND based on the lowest selling price.
  • Items no longer in our system cannot be returned or exchanged.
  • Items marked as “Final Sale” and “Clearance” cannot be returned or exchanged.
  • When the cash refund occurs, there are two options for the customer. One is the refund will go to one of customer’s credit card or debit card. The other one is the customer will receive a company issued check.

 

Bundle Purchase Refunds

To return products included as part of a bundle or purchased at a promotional price, SST&C will refund what you paid only for the subtract the bundle discount from your refund amount.

 

For example, if you purchase a bundle of a Suit Set (Suit Jacket and Suit Pant), which is regularly priced at around $308 ($219 for the Suit Jacket and $89 for the Suit Pant), for $249 (an $89 discount) and you return the suit pant, we will refund you $30. ($249 Bundle Discount - $219 Suit Jacket’s regular price = $30 Refund) purchase.

 

 

 

 

Buy One Get One Refunds

For Buy One Get One Returns; if you received a BOGO discount, you would receive credit for the purchase price of the item you purchased at a discount.  If you wish to return the item purchased at full price, the original discount is forfeited, and you will be charged the remaining purchase price for the item that was purchased at a discount.

For example, if you purchase two Long Sleeve Shirt in a Buy one get one 50% off discount, which is regularly priced at around $148 (One shirt may cost $79, and the other may cost $69), for $113.5 (Buy one at $79 and get one at $34.5, please note that the discount will always be applied to lower price item) and you return one of them, we will refund you $34.5.

 

Price Adjustments

We will process a one-time price adjustment for in store purchases, when the price of an item has been reduced and an original receipt is presented within 14 days of the purchase date.  Price adjustments are refunded in the same tender as the original purchase.